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Shipping
| Peninsula Shipments | ||
| Rates | Price | How long does it take to arrive? |
| Fixed rate | 4,90€ | 24 – 48 hours |
| FREE SHIPPING FROM 80€ | ||
| Balearic shipments | ||
| Rates | Price | How long does it take to arrive? |
| Fixed rate | 7,90€ | 48 – 72 hours |
| Shipments Canary Islands, Ceuta and Melilla | ||
| Rate | Price | How long does it take to arrive? |
| Fixed rate | 15€ | 48 – 72 hours |
| Shipping Portugal | ||
| Rate | Price | How long does it take to arrive? |
| Fixed rate | 4,90€ | 48 – 72 hours |
| Envíos Europa | ||
| Rate | Price | How long does it take to arrive? |
| Fixed rate | 14,90€ | 5 – 7 working days |
| Envíos México / USA | ||
| Rate | Price | How long does it take to arrive? |
| Fixed rate | 35€ | 7 – 10 working days |
If your order has not arrived and the indicated time limit has passed, write us an email info@nailingerie.com 📌 All shipping conditions are counted from the day of purchase as long as it is before 2:00 p.m.
Returns
You must fill out the form that you find just below this section. We will reply to you within 48-72 hours (working days).
📌 No refunds on plugins. If you have any questions, you can send an email to info@nailingerie.com.
Shipping and return costs will always be borne by the customer.
To send your package, put the garments in the same box and bag that you received.
Otherwise, Nai Lingerie reserves the right not to change or return it.
The return, always within a period of 15 calendar days, will be effective within a maximum period of 7 days from the time it arrives at our facilities and will be paid through the same payment method that you made the purchase.
The courier collection service has a cost of:
- Iberian Peninsula (4,90€)
- Baleares (7.95€)
- Canary Islands (15€)
- Ceuta and Melilla (15€)
Nai Lingerie only sells items in perfect condition, but if exceptionally you receive a garment with a defect, contact our customer service department within a maximum period of 24 hours from receipt of the order at the email address info@nailingerie.com