Shipping

Peninsula Shipments
RatesPriceHow long does it take to arrive?
Fixed rate4,90€24 – 48 hours
FREE SHIPPING FROM 80€
Balearic shipments
RatesPriceHow long does it take to arrive?
Fixed rate7,90€48 – 72 hours
Shipments Canary Islands, Ceuta and Melilla
RatePriceHow long does it take to arrive?
Fixed rate15€48 – 72 hours
Shipping Portugal
RatePriceHow long does it take to arrive?
Fixed rate4,90€48 – 72 hours
Envíos Europa
RatePriceHow long does it take to arrive?
Fixed rate14,90€5 – 7 working days
Envíos México / USA
RatePriceHow long does it take to arrive?
Fixed rate35€7 – 10 working days

If your order has not arrived and the indicated time limit has passed, write us an email info@nailingerie.com 📌 All shipping conditions are counted from the day of purchase as long as it is before 2:00 p.m.

Returns

You must fill out the form that you find just below this section. We will reply to you within 48-72 hours (working days).

📌 No refunds on plugins. If you have any questions, you can send an email to info@nailingerie.com.

Shipping and return costs will always be borne by the customer.

To send your package, put the garments in the same box and bag that you received.

Otherwise, Nai Lingerie reserves the right not to change or return it.

The return, always within a period of 15 calendar days, will be effective within a maximum period of 7 days from the time it arrives at our facilities and will be paid through the same payment method that you made the purchase.

The courier collection service has a cost of:

  • Iberian Peninsula (4,90€)
  • Baleares (7.95€)
  • Canary Islands (15€)
  • Ceuta and Melilla (15€)

Nai Lingerie only sells items in perfect condition, but if exceptionally you receive a garment with a defect, contact our customer service department within a maximum period of 24 hours from receipt of the order at the email address info@nailingerie.com

Returns form

    Data Protection Compliance.- Your data will be processed by Nai Lingerie (Proof Water Wear S.L). with the sole purpose of responding to your query or request. They will not be transferred to any third party. Our retention period, if you are not a customer, is 1 year. You can exercise your rights of access, rectification, opposition, deletion, portability, limitation and not to be subject to automated decisions in our email info@nailingerie.com, where our DPD will attend you. You can expand our information on data processing in the link to the Privacy Policy.
    I have read the conditions of the legal warning y privacy policy